The platform for community building and brand discovery

Instagram is the place to set trends, discover new brands and products, and engage users right in their favorite app. With tyntec, you can scale your Instagram DMs and leverage your Instagram storefront to engage and sell more.

Leverage your Instagram DMs in every interaction

Easily respond to Instagram Direct Messages initiated by users on your Profile, Shops and Stories.

Instagram Profile

Capture any customer messages initiated on your profile and respond to them instantly.


Let potential customers ask questions about your products, delivery and more on your Shop.


Be notified once your business is mentioned on Stories, enabling your agents to reply in no time.

Get ready for sales awesomeness

Instant DM replies

Capture DMs in every instance & accelerate customer responses.

Context supported

Learn where every message comes from – Profile, Shop, Stories or Sponsored Posts.

Story mentions

Track every story mention with full content – and react right away.

Lead qualification

Get relevant customer information and route to sales

Guided sales

Help customers find what they’re looking for before checkout – and beyond.


Leverage the power of chatbots & AI for instant replies.